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+49 2383 9363-0 info@turboflex.de

Data Protection
RO-BER Industrieroboter GmbH

    Datenschutzerklärung — turboflex.de

    Responsible Authority

    We are happy about you visiting our website. We would like to introduce you to the responsible authority in terms of data protection law as applicable:

    Turboflex Rautex Schneidwerkzeugmechanik GmbH
    Siemensstr. 11
    59199 Bönen

    Phone: +49 (0) 2383 93630
    E-mail: info@turboflex.de

    Users‘ Rights - Information

    You may request us anytime to provide information about the personal data stored about you free of charge. To avoid misuse, this will require personal identification.

    Inventory Data

    We collect inventory data as far as it is necessary to establish, negotiate or amend a contract (including one without remuneration) between us and the user.

    This can be: customer data (for example name, address), contact data (for example e-mail address, phone number), service data (for example services ordered, duration, payment).

    Upon establishing the user relationship, we will ask you for this data (for example name, address and e-mail address) and will also tell you which of the information is required to establish the user relationship.

    Usage Data

    We also collect usage data to allow users to use the services on our website. These may consist of: usage information (for example visited websites or parts, duration of visit, interest in services), content data (for example data, text, images, sounds, videos entered or uploaded by you), meta data (for example identity of your device, location, IP address).

    We will only combine usage data if and insofar as it is necessary for billing purposes. Otherwise, we will only put together usage data pseudonymously and only insofar as you have not objected. You may send this objection to the address indicated in the “About Us” section or the responsible authority indicated in this Privacy Policy at any time.

    The legal basis for this data processing are our legitimate interests pursuant to Art. 6 para. 1 (f) GDPR in analysing the website and your use, possibly also the statutory permission to store data as part of the negotiation of a contract pursuant to Art. 6 para. 1 (b) GDPR.

    Hoster

    Timme Hosting GmbH & Co. KG

    Our Website is presented in the Internet by a service provider. We use the service Timme Hosting GmbH & Co. KG, Ovelgönner Weg 43
    21335 Lüneburg

    Deutschland.

    We have concluded a data processing agreement with our provider.

    With this contract, our provider is obliged to process the data according to our instructions.

    You can find more information on data processing at our provider in his privacy policy at https://timmehosting.de/datenschutz.

    The legal basis for this data processing is on the one hand our legitimate interest in a technologically perfect online offering and its design and optimization in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR, and, on the other hand, our contractual or pre-contractual legal relationship in accordance with Art. 6 para. 1 (b) GDPR.

    Furthermore, our provider stores information, the so-called server log files, each time the website is used; this is information which is automatically transferred by your browser. In detail, this data consists of:

    • your IP address
    • type and version of your browser
    • host name
    • time of visit
    • the page from which you came to our page
    • name of the page opened
    • exact time of usage as well as
    • the amount of data transferred

    This data will only be used for statistical purposes and do not allow us to identify you as a user.

    Advertisements

    Insofar as we send advertising, we do so exclusively within the scope of Section 7 (3) of the German Act Against Unfair Competition (UWG) or on the basis of your consent.

    Storage Period

    Generally, your data will only remain stored as long as required by the purpose of the respective data processing. Storage beyond that is possible in particular if it is still required for pursuing our rights or for other legitimate interests of ours.

    For your inventory data which were necessary to perform a contract (including one without remuneration), this means that we store this data until the complete performance or termination of the contractual relationship plus the limitation period (which is generally 2 or 3 years) plus an adequate extra time for potential interruptions of the limitation period.

    For your usage data which was collected in the course of your use of the website, this means that we will store it only for the time still required for the proper functionality of our website and as long as we still have a legitimate interest. Statistical information will be primarily stored by us in pseudonymous form.

    Beyond that, we still store your data for as long as we are required to do so by law. This concerns in particular the tax-law requirements to keep records, usually for 6 or even 10 years.

    Cookies

    Upon opening the website, we have asked you to consent to the storing of certain cookies which will be placed while you visit our website. Based on your consent pursuant to Art 6 para. 1 (a) GDPR, our website thus uses cookies, so that our offer can be used in a better, more effective and more secure way.

    A cookie is a record of information that is stored on your terminal device (computer, tablet, smartphone, etc.). These can be “session cookies”, which are automatically deleted when you leave our website. Other cookies are stored on your computer permanently until you delete them. That allows us to recognize your browser when you visit our website again and to provide you with features or offers according to your previous usage.

    Your browser allows you to prevent the use of cookies in general or in specific cases. Please check the instructions for your browser to find out more about this. You can also delete cookies following these instructions which we have listed for you:

    for Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en

    for Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac

    for Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

    for Edge: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

    for Internet Explorer: https://support.microsoft.com/en-gb/help/278835/how-to-delete-cookie-files-in-internet-explorer

    Blocking cookies may limit the functionality of our website and of other websites visited by you.

    More information on this topic, in particular how you can administer, limit or completely disable third-party cookies and technologies with a similar purpose, can be found at:

    https://www.aboutads.info/choices

    https://www.youronlinechoices.eu

    https://www.networkadvertising.org/choices

    You can withdraw your consent at any time with effect for the future: Cookie-Einstellungen ändern.

    Transfer of data

    Transfer to Third Parties

    We dislike spam as much as you do. We will therefore not transfer your data to third parties, unless permitted by law.

    Transfer of customer data may either

    • be required for the performance of a contract and in that case be permitted according to Art. 6 para. 1 (b) GDPR, or
    • be permitted based on our legitimate interest in an effective service structure pursuant to Art. 6 para. 1 (f) GDPR, or
    • covered by your consent pursuant to Art. 6 para. 1 (a) GDPR, or
    • become necessary if we will be legitimately asked by a government or an agency to hand over your data pursuant to Art. 6 para. 1 (c) GDPR.

    If your data are transferred to third parties, this is mentioned in this privacy policy.

    Transfer to other countries, particularly USA

    Insofar as we transfer personal data to countries outside the European Union, in particular the USA, in accordance with the provisions set out below, we will only carry out such a transfer where an adequate level of data protection, appropriate safeguards or your consent, and thus a transfer permitted under the GDPR, is in place.

    Users‘ Rights

    You may request us anytime to provide information about the personal data stored about you free of charge. To avoid misuse, this will require personal identification.

    Deletion, Correction, Limitation

    You may at any time demand from us that we correct (or complete) incorrect data as well as a limitation of the processing of data or deletion of your data. This applies in particular if the reason for processing the data is no longer valid, if a required consent has been revoked and there is no other legal basis or if our data processing is unlawful. We will then correct, block or even delete your personal data without delay as far as permitted by law.

    Objection

    The right to object to advertisement is governed by our text regarding consent:

    Regarding any consent, you have the right to revoke any consent given to us for the processing of your personal data at any time.

    You just need to contact us without any particular formal requirement, for example through our contact form, an e-mail to the e-mail address indicated in the “About Us” section or a link to unsubscribe (if offered by us). Your withdrawal has no effect on the legality of the data processing carried out up to that point.

    Data Transfer

    You may request us to transfer the data stored about you in machine-readable form.

    Complaint

    If you feel that our data processing has violated any of your rights, you may file a complaint with the competent regulatory agency (here you find a list of the agencies).

    Consent

    Whenever we ask you for your consent for the processing of your data, we will inform you in clear language and in an easily accessible way about the cases for which you will be granting your consent. Any consent that we ask you for is voluntary. Any advantage that you wish to gain by granting consent is also available without consent; simply ask us.

    Regarding any consent, you have the right to revoke any consent given to us for the processing of your personal data at any time. You just need to contact us without any particular formal requirement, for example through our contact form, an e-mail to the e-mail address indicated in the “About Us” section or a link to unsubscribe (if offered by us). Your withdrawal has no effect on the legality of the data processing carried out up to that point.

    Changes to the Privacy Policy

    If and when factual or legal reasons will compel us to amend the Privacy Policy, we will update this page accordingly. This will not change the consent provided by the user.

    Data Entry

    Encryption of Data Entry

    When you enter data on our website, whether in a contact form, during the registration process, when you log in or for payment purposes, the website, where you enter the data, is encrypted. Thus, third parties can not read what you enter. You will recognise the encryption by the lock symbol in your browser and by the URL beginning with “https“ instead of “http“.

    Contact Forms

    General contact form

    When you fill out a contact form or when you send us an e-mail or another electronic message, your information will be stored for the processing of the request, for possible follow-up questions or for other related questions and will only be used to follow up with the request.

    Your data will be transferred in an encrypted manner, preventing third parties from reading your data while it is being entered.

    Basis for this storage is the safeguarding of our legitimate interests in regard to communication with interested users pursuant to Art. 6 para. 1 (f) GDPR and in the case of inquiries prior to entering into a contract also the performance of a contract pursuant to Art. 6 para (b) GDPR.

    Your data remains stored for as long as the processing of the request requires, in particular as long as the storage is still necessary to perform the contract, to pursue our rights or for our other legitimate interests or we are compelled by law to keep your data stored (for example based on tax-law requirements to maintain files).

    Return Call

    On our service page, you can ask for a call from one of our customer service agents.
    We will ask for

    – your first name, because we like to address your personally,

    – your phone number, so we can call you, and

    – your e-mail address, because we will e-mail you to confirm your request.

    Your data will be entered in an encrypted manner, so that third parties cannot read your data while being entered.

    The legal basis for this storage is our legitimate interest in communication with interested users in accordance with Art. 6 para. 1 (f) GDPR and in case of contractual requests also the storage of contractual data in accordance with Art. 6 para. 1 (b) GDPR.

    We will only use this data for your specific request and will save it for 6 months after the request has been completed, so we can refer to the results already achieved in the case of subsequent service requests.

    Social Media

    We refer with links to our social media presences.

    When you follow any such link to the social media site, your data will be broadcasted to that site.

    The social media site will normally store a cookie in your browser and to your account information there, especially, if you are logged into your social media account on the site.

    The social media site can analyse your use of the platform and your browsing habits and will use these for targeting advertisements based on your interests.

    That can lead to ads being shown to you when browsing in- and outside of the social media site.

    Please inform yourself about the use of your data on these sites and use them only, when you agree to that use of your data, that happens on that social media site, in particular, when you are not using that social media site for the first time.

    We have added links to all the privacy policies of the social media site for your information.

    Our website uses links to our presence in the social network of Facebook by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland. It is just a normal link. Thus, when you open our site, Facebook will not learn of your visit to our website. But once you click on the link, you will be led to Facebook, allowing Facebook to learn that you have visited out site.

    Your data will be forwarded by Facebook Ireland on the base of the standard contractual clauses to Facebook USA. Furthermore this provider is certified according to the EU-US Data Privacy Framework. This means that the transfer of data to the USA is possible in a legally secure manner on the basis of the adequacy decision concluded on 10.07.2023.

    The collection and use of your data which is possibly carried out by Facebook after clicking on the link is beyond our knowledge or control. You may find further information in Facebook’s privacy policy at https://en-gb.facebook.com/policy.php.

    Our website uses links to our presence in the social network of YouTube by YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland. It is just a normal link. Thus, when you open our site, YouTube will not learn of your visit to our website. But once you click on the link, you will be led to YouTube, allowing YouTube to learn that you have visited out site.

    The data collected by Google may be transferred by Google to countries outside of the EU, in particular to the USA.

    However, we have ensured that your data is only transferred to the USA on the basis of a contract in accordance with the standard contractual clauses. Furthermore this provider is certified according to the EU-US Data Privacy Framework. This means that the transfer of data to the USA is possible in a legally secure manner on the basis of the adequacy decision concluded on 10.07.2023.

    You may find further information in YouTube’s privacy policy at

    https://www.google.de/intl/de/policies/privacy/.

    Social Media Videos

    Youtube (Two Click)

    Based on our legitimate interest in a technologically perfect online offering and its design and optimisation in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR we use YouTube, a service provided by YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland in order to embed videos.

    To protect your data, we have installed a two-click solution. That way, Google won't learn about your visit once you access our website, but only once you actually click the button. If you confirm the plugin while being logged in at YouTube, Google may attribute your use to your user account.

    The data collected by Google may be transferred by Google to countries outside of the EU, in particular to the USA.

    However, we have ensured that your data is only transferred to the USA on the basis of a contract in accordance with the standard contractual clauses. Furthermore this provider is certified according to the EU-US Data Privacy Framework. This means that the transfer of data to the USA is possible in a legally secure manner on the basis of the adequacy decision concluded on 10.07.2023.

    We have concluded an data processing agreement with this provider, according to which this provider will only process your data on our behalf within the scope of the GDPR and according to our instructions.

    You may find further information in YouTube’s privacy policy at

    https://www.google.de/intl/de/policies/privacy/.

    Regarding the general approach to cookies and their deactivation, we refer you to our general information in this Privacy Policy.

    Our Social Media Fan Page(s) - General Information

    Beside our website, we also use fan page(s) on social media platforms.

    Above, we have already informed you about the data processing on our website and we have in particular made sure that the fact alone that you access our website is not yet forwarded to the social media platform.

    Following the ECJ ruling dated 5 June 2018 about social media presences, we want to inform you about the data processing during your visit to our social media fan page(s):

    On the basis of our legitimate interest in a timely customer communication pursuant to Art. 6 para. 1 (f) GDPR as well as for advertising and public relations purposes, we present ourselves and our offers on social media fan page(s).

    Our social media fan page(s) usually can be accessed online independently of you having a user account with the relevant platform or not. But in either case, your data will be processed by the social media platform.

    Each time the social media platform is accessed, your IP address will be collected and stored. Usually, a cookie will also be placed on your page, which will save your visit and further data about your visit to the social media platform.

    If you are logged in with the social media platform, your visit will also be spotted by a cookie or through other technological means and will be attributed to your user account.

    Thus, the social media platform is usually able to analyse your user behaviour.

    In this process, a user profile with your interests is generated, which the social media platform will use to provide you with a user experience tailored to your interests, in particular advertisement tailored to your interests within and outside of the social media platform – even across different devices, if applicable.

    Your data may also be used for market research.

    For the details, we refer you to the following privacy policies of the social media platform(s) used by us.

    We can usually also use the data of the social media platform in order to allow you to use our fan page in accordance with your interests or to approach you with advertising.

    When you interact with our fan page and if you are logged in with the relevant social media platform, according to the social media page's terms of use, we can usually also recognise your user profile and see your content.

    If you do not want this, we point you to our explanations about cookies above, with general information about cookies and their deactivation. There, we have laid out in general terms how you can prevent or limit cookies being stored on your devices. Further information about the respective social media platform can be found hereinafter.

    According to the aforementioned ECJ ruling dated 5 June 2018, we are always jointly responsible for our social media fan page(s) together with the relevant social media platform.

    This means that you may also exercise your general rights, which we have listed in detail above under the heading “Users' Rights”, against us. To that purpose, we refer you to our contact details at the beginning of this Privacy Policy.

    Please keep in mind, though, that we have no conclusive knowledge of the exact scope of the processing of your data by the social media platform and have even less influence on it. Therefore, we kindly ask you to contact the relevant social media platform in the first place regarding your rights.

    We generally leave your data on the social media platform and do not import it onto our server. But if that should occur, our general information regarding the storage period will apply.

    Further information about the processing of your data and the storage period on the social media platform can be found in the respective privacy policy of the social media platform, which we have listed hereinafter.

    Last updated: 2026-07-19